Rael's Garage

Frequently Asked Questions

Everything You Need to Know About Rael’s Garage — Personalized Auto Service in Oakville

🚗 General Services

What types of vehicles do you work on?

I work on most makes and models, including domestic, Asian, and European vehicles. Whether it’s a daily driver or a performance build, I’ve got the experience to handle it.

Yes. From routine oil changes and brake service to suspension repairs, diagnostics, and custom modifications, I offer complete care for your vehicle.

Yes—you deal directly with me, Rael, from start to finish. No service advisors, no tech shuffling—just honest work and expert care.

💰 Pricing & Estimates

Do you offer quotes before starting work?

Always. I’ll inspect your vehicle, walk you through the issue, and provide a clear, honest estimate—no pressure and no hidden costs.

Definitely. I provide dealership-quality work without the markup or unnecessary upsells.

📅 Appointments & Repair Process

Do I need to book an appointment?

Yes—since I’m a solo mechanic, I work by appointment only to ensure I can give each vehicle the time it deserves.

Quick jobs like oil changes or inspections are typically same-day. For larger repairs, I’ll give you a timeline upfront and keep you updated.

Yes, I can arrange after-hours drop-off or early morning drop-off—just let me know in advance.

🧰 Parts & Warranty

Do you use OEM parts?

I use OEM or premium aftermarket parts, depending on your budget and vehicle requirements.

Yes. Most repairs include a warranty on both parts and labor—ask me about specifics for your service.

💳 Payment & Customer Experience

What payment methods do you accept?

I accept credit, debit, and cash. If you have special requests, let’s chat and I’ll try to accommodate.

For short jobs, yes. For longer repairs, I’ll give you an estimated pickup time so you can plan your day.

📍 Location & Local Service

Where are you located?

I’m based in Oakville, just minutes from Bronte, Glen Abbey, Kerr Village, and Clearview—with easy access for drivers from South Mississauga as well.

Absolutely. I regularly work with customers from Burlington, Mississauga, and the west end of Toronto who are looking for personalized, expert care.

🛠️ Specialty Services

Do you offer custom modifications or performance work?

Yes. I take on select custom builds, performance upgrades, and modifications. If you’ve got a project in mind, reach out and let’s talk.

Definitely. I use modern diagnostic tools and years of experience to accurately find and fix problems others often miss.

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